We are thrilled to announce that we are back in action!
However, as you will be aware, theatres are subject to a number of restrictions as a result of Covid-19.
Our first priority has to be the health and safety of you, our audience, our cast and our backstage teams and so we have implemented a number of measures to ensure that everyone involved can visit the theatre in the knowledge that we have done everything possible to make the environment safe and secure.
Please take time to read the following notes and if you have any questions or concerns, let us know via the ‘Get In Touch’ form on the website.
What We Are Doing To Keep You Safe
To keep you safe, we will be cleaning the theatre before every performance and regularly disinfecting. We are providing hand sanitiser stations and we ask you to use these when you enter and exit the theatre.
We are implementing ‘Track and Trace’ and will ask you to register your visit via the NHS app on arrival. If you do not have access to the app. we will record your name and phone number so that we can contact you easily if necessary.
Getting To The Theatre
We are unable to provide access for wheelchairs as the theatre is on the first floor of the building.
Please be aware that we have no parking spaces attached to the theatre. There is parking available in the surrounding roads. Be sure to set aside more than enough time for your journey. If possible, walk or cycle at least part of the way. Please check your route if travelling by public transport as this may recently have changed. The nearest bus stops are on Wimborne Road; services are Yellow Buses 4, 4a, 5 and 5a.
How Your Ticket Will Work
Every ticket MUST be purchased in advance as an e-ticket or a print-at-home ticket. This will allow us to let you enter more easily, minimise the amount of time you may have to queue and reduce contact with our front of house team.
Tickets are available either singly or in pairs and each seat or pair of seats is distanced from others. If you require more than 2 tickets, please be aware that your party will not be able to sit together. This is as a result of maximising the capacity of the theatre whilst maintaining social distancing guidelines.
Please take your seat immediately on arrival. The bar will not be available. Please see ‘Refreshments’ for more details.
You MUST wear a face covering during the period of your visit. If you are exempt from wearing a face covering, please wear an exemption lanyard which can be downloaded HERE.
Please keep your belongings to a minimum and with you at all times.
You will be able to order drinks from one of our front of house team and they will be brought to you in your seat. After each performance of ‘Bull’ there will be an opportunity to discuss the production with the director and cast. You will be able to order drinks for this discussion prior to curtain up.
We will be taking temperature checks on entry.
If we assess that your temperature is 37.8C or higher, you and those who are with you will not be allowed to stay for the performance and the face value of your tickets will be refunded or exchanged.
We ask you to maintain a safe social distance where possible when queuing to take your seats. Whilst the capacity of the auditorium has been greatly reduced – we can accommodate a maximum of 28 people – you may need to pass someone to take your seat. Please mitigate any risk by keeping your mask on and turning away as you pass.
What Happens If You Feel Ill and Can’t Use Your Ticket
We will ensure that you have maximum flexibility by allowing tickets to be exchanged up to 24 hours prior to the performance. So, if someone in your party feels ill, there’s no need to worry.
Please do NOT attend if you:
Believe you may be infected with Covid-19
Have experienced symptoms in the last 14 days
Have been in close proximity to anyone who has experienced symptoms in the last 14 days
Have arrived in England in the last 14 days and are not covered by the exemption rules relating to self-isolation
Have been instructed to self-isolate
We advise anyone who considers themselves to be clinically extremely vulnerable or who is in the same household or support bubble as someone who considers themselves to be clinically extremely vulnerable not to attend.
What You Should Do If You Become Unwell After Your Theatre Visit
We are working with the government to ‘Track and Trace’. If you display Covid-19 symptoms after your visit you must inform us immediately.
We realise that there a lot of rules and in an ideal world all of this would not be necessary. However, if this is the small price we have to pay to bring you live theatre again, we think it is a price worth paying. We hope you agree.
Thank you so much for playing your part in our efforts to keep you safe. We look forward to seeing you soon for a great night out.